Cartronics of America

R.M.A. Request Form

Please fill out this form before you call for your R.M.A.#.
No R.A.’s will be issued until this form is filled out with information in each of the ü required fields and approved by our Customer Service Dept.
NO PRODUCT IS TO BE RETURNED FOR CREDIT - Over the counter exchange Only.

 

Customer Service Hours

Monday - Friday

9am – 4pm

Returned items must be in their Original Box with all Parts (Wires, Harnesses, fuses, etc.), Manuals, Registration Cards, Warranty Information and Packaging.

Date: _________________

Your Account # : ________________________________

Company Name: ____________________________

Contact: ____________________________________

Your Fax # : ________________________________

Your Phone # : _______________________________

ü Required Manufacturer

ü Required Model #

ü Required Serial#

Qty

ü Required Purchase Date

ü Required                          Description of Problem

 

Approval Code

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Please Fax Back To:  (305) 718-8117

When we receive your R.M.A. request, we will review, then fax back to you your R.A.#.

DO NOT send back any merchandise without a R.A.#. It will be refused.

  1. The above must be filled out completely before a R.M.A. will be issued.
  2. Please remember to tape your R.A.# on the outside of your box.

(Internal use only)

 

To Be Issued (Your R.A. #) ______________________

Thank You,

Cartronics Customer service Dept.